Mastering Business Analysis – workshop with James Robertson

Mastering Business Analysis – workshop with James Robertson

Business analysis provides the foundation for almost every kind of business change. Business analysts investigate the work of the business, and find both the problems to be corrected and solutions to improve the business processes. Business analysis is a combination of modelling, systemic thinking, innovating, communicating, project analysis, persuasion and several other analytical skills.

In short, business analysis is about understanding the real business and providing solutions to make it better. The business analyst is a modeller and a communicator: Models are used to understand the processes, information and behaviours that make up the business. This understanding is not superficial, but of the real, underlying business policies and the root cause of problems within the business. The analyst must also communicate this understanding clearly so that all stakeholders arrive at the same view of their business. The analyst is charged with guiding the strategic aspects of the project ensuring that the right problem is being solved, and finding innovative and optimally-beneficial solutions.

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During this workshop, you will learn how to:

• Discover real business needs, not just the obvious and most talked-about ones
• Improve your business processes and systems by a combination of process modelling, systems thinking and innovation
• Define the most beneficial scope for the analysis project
• Use models to understand and communicate the business processes, and ensure stakeholders also understand
• Be better at interpersonal communication and convincing people of your systems ideas
• Think systemically, to find the best way to improve your client"s business
• Be a better business analyst

Who should attend this workshop ?

Business analysis is almost everyone"s job – every employee has some responsibility for effective business improvement. The most likely job titles you would find at this course are:

• Business Analyst
• Systems Analyst
• Project Leader
• Requirements Engineer
• Product or Program Manager
• or similar titles.